Thank you for shopping with us. Below you will find detailed information regarding our shipping process and delivery timelines.
Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays) after payment confirmation.
Once your order has been processed and dispatched, you will receive a confirmation email with tracking information (when applicable).
Delivery Time
Estimated delivery time is 4 to 7 business days from the date of dispatch.
Please note that delivery times are estimates and may vary depending on:
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Destination address
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Carrier operations
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Local postal services
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Public holidays
Shipping Costs
Shipping fees (if applicable) will be clearly displayed at checkout before completing your purchase.
Customs, Duties & Delays
We are not responsible for delays caused by:
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Customs inspections
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Postal service disruptions
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Incorrect shipping information provided by the customer
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Force majeure events or circumstances beyond our control
In rare cases, customs clearance procedures may cause additional delays.
Incorrect Address
It is the customer's responsibility to ensure that the shipping address is accurate and complete at the time of purchase. We cannot guarantee order modification after confirmation.
If a package is returned due to incorrect or incomplete address information, additional shipping charges may apply.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact our support team within 7 days of the expected delivery date so we can investigate and assist you promptly.
